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October 2010

Community Service

On Sept. 15, 2010, the Houston Chapter of Nace donated time, effort and money to raise awareness and funds for the Houston Food Bank.  The following is a list of those companies and individuals that contributed. 

Sponsors:
Avalon Music
Courtyard on St. James
Darryl and Co.
A Day to Remember
Perfect Touch Linens
Southwest Casino Productions
 
Casino Table Sponsors:
Avalon Music
Brides.com
DJs Unlimited
Elegant Beginnings
Adam Rineer, CMP
 
Silent Auction Donations:
A Finer Event
Bay Oaks Country Club
Bright Star Productions
Cakes By Gina
Crowne Plaza West
The Cookie Girl
Divisi Strings
Elegant Beginnings, Inc.
Gravitas
The Glacier Group
Hilton Americas
Hilton Houston Post Oak
Intercontinental Houston Near The Galleria
Houston Dynamos
Houston Zoo, Inc.
Howl at The Moon
Java Pura Coffee Roasters
Kingwood Country Club
Lia Sophia Jewelry – Patsy and Noel Wilson
Marriott Medical Center
Marriott Woodlands
Michael Lyndon
Moody Gardens
Northgate Country Club
SOK Salon On Kirby
S Factor
The Tasting Room
Trevisio Restaurant and Conference Center
Westin Memorial City
The Woodlands Resort

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Classified Ads

2011-06-29:

The Hilton Houston Post Oak, a 4 diamond  hotel in the Galleria area is proud to announce that Rachel Hudson will have moved to  the Corporate Catering position when she returns from maternity leave.

We are in search of a Catering Sales manager with a minimum of 2 years in the Hotel or related hospitality industry Sales arena who has had an emphasis on the weddings and social market.

Knowledge of DMPE or similar hotel operating systems is  helpful as well as experience working with the Houston wedding market.  This position has office hours Tuesay-Saturday.    (Corporate managed Hilton Properties also pay overtime for hours worked past 40 in a business week.)

Catering Sales managers are responsible to solicit, write contracts, detail with clients and assist with supervision of their events.

Hilton Offers great benefits and salary (+ an un-capped bonus program) comensurate with experience, and free garage parking .

Interested parties may apply on line at www.hiltonworldwide/careers.com or call Margery Reinheardt at 713-968-1327 for more information.

 

 

 

 

 

 

2011-05-20:

Hello NACE Professionals,

I just graduated Summa Cum Laude this May from Conrad N. Hilton College, UH with a major in Hotel and Restaurant Management, minor in Beverage Management and emphasis in Event Management.  I was the leader for the February NACE meeting.  If you were not able to make it please take a look at the pictures to see what I am capapble of (with the help of a team and amazing vendors of course!).

http://nacehouston.net/gallery.php?meeting_id=54&date=021611&dispdate=February%2016,%202011

My current job search has been for Manager In Training, Executive Meeting Specialist, Catering Assistant and Sales Administrative Assistant.  If you have or know of any postitions available in these type areas please feel free to contact me.  If you would like to have my resume and cover letter on file I am more than happy to provide this to you.

Thank you for your support!

Misty Daisy Schneider

daisyschneider@yahoo.com

dai832-868-1977 begin_of_the_skype_highlighting            832-868-1977      end_of_the_skype_highlighting

2011-02-08:

The Catering Sales Manager is a key sales position, responsible for maintaining existing catering accounts as well as actively soliciting new business. 
 
In this role you will foster relationships with meeting planners, corporate contacts, as well as contact within the local social markets in order to meet or exceed revenue goals. This individual also oversees client functions to ensure customer satisfaction. 
 
The ideal candidate will be passionate about event planning and committed to educating themselves on current food & beverage trends.  Starwood Hotels & Resorts is dedicated to maintaining the highest reputation within our industry and the Catering Sales Manager must be able to sell and keep that promise for the property.  Candidates may be called upon to work extended workweeks, including weekends, to accommodate a client's needs as well as any functions they are overseeing. 
 
Starwood prides itself as a "promote-from-within" organization and opportunities for advancement may present themselves for a successful Catering Sales Manager.  This position reports to the Director of Catering & Convention Services and is held accountable for quarterly sales goals.
 
Contact Information:
Ms. Stephanie Herrejon
Director of Human Resources
1919 Briar Oaks Lane
Houston, TX 77027
Phone: 713-403-2616
Email: stephanie.herrejon@stregis.com
 
Or apply online at: www.stregis.jobs/houston

2011-01-03:

 

 

Position Title:

Sales/Catering Coordinator

Hotel Level:

5, 4, 3, 2

Job Code:

193772

Department:

Banquet Catering/Marketing

FLSA:

Non-Exempt

Typically Reports To:

Director Sales & Marketing

Job Band:

H08

 

 

 

 

 

 

 

JOB OVERVIEW:

Coordinate services for clients and in-house guest and provide administrative and sales support for the department.

 

DUTIES AND RESPONSIBILITIES:

  • Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.  Regularly follow-up with clients and maintain accurate and updated information. 
  • Perform administrative duties such as typing proposals, letters, contracts, etc.  Collect data, update data-bases, and complete departmental monthly reports.
  • Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients. 
  • Promote team work and quality service through daily communication and coordination with other departments.   Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
  • May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate.  Regularly follow-up to ensure set-up requirements meet client needs. 
  • Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)

 

Qualifications and Requirements:

High School diploma or equivalent plus 1 year experience in a sales/catering office or related field.  Some College preferred.  Must speak fluent English. 

 

This job requires ability to perform the following:

·      Frequently standing up and moving about the facility

·      Type at least 50 wpm; proficient  PC computer skills Carrying or lifting items weighing up to 25 pounds

·      Communicating with customers, employees, and third parties

·      Use a keyboard to generate correspondence, reports, etc.

·      Handling objects, products and computer equipment

 

 

Other:

  • Communication skills are utilized a significant amount of time when interacting with clients and guests.

·      Reading and writing abilities are utilized often.

·      Basic math skills are used frequently.

·      May be required to work nights, weekends, and/or holidays.

 

Work Area:  Sales Office

 

The statements in this job description are intended to represent the key duties and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.   This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

2012-01-05:

Director of Catering

Hilton Houston Westchase

Managed by: Interstate Hotels and Resorts

9999 Westheimer Road

HoustonTexas

 

The Director of Catering is responsible for training, supervising and managing all catering associates to ensure complete guest satisfaction. This individual is also responsible for soliciting and booking banquet and catering functions. Supervisory experience in catering, hospitality or related areas is a plus.

Plan and create catering programs and manage the banquet/convention services operations to assist sales and achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals.

Position is responsible for long and short term planning, creation of catering programs, and the day-to-day operations of the Banquet section in a catering operations of over $2.5 million. Recommends promotional ideas and procedural changes. Recommends, implements, and monitors the section's budget and manages expenses within the approved budget constraints.

 

Experience: Experience required by position is from four to five years of employment in a related position.  Previous hospitality experience a must

Skills and Abilities: Requires advance knowledge of the principles and practices within the catering food and beverage, and hospitality professions. This includes experiential knowledge for management of people, complex problems, efficient sales activities and food & beverage management.
Requires ability to analyze activities or information which involve original data manipulation or interpretation to arrive at logical conclusions.
Ability to make decisions guided by established policies and procedures. Ability to manage the activities of other hotel employees. Excellent internal and external communications skills.

No. of employees supervised: 2-5 employees
Travel required: Minimal, as requested.
Hours Required: 40-55 hours over a 5-day period; days and times may vary based on need

2011-08-29:

Job Discription:

Houston Luxury Hotel
Past and future, rare and refined, there is no address like St. Regis. Defined by exclusivity and a rich history, guests are welcomed as if to a private home of a gracious friend. Treated with service that is both meticulous and discreet, the St. Regis guest discovers a highly personalized experience that is beyond expectation.
The St. Regis Houston is near the epicenter of the nation's energy capital. Conveniently situated between River Oaks, Houston's most exclusive residential neighborhood, and the Galleria Houston, an international mecca for luxury shopping and world-class entertainment.
The St. Regis Houston celebrates a rich history of special event excellence - creating indelible memories that linger for years to come. With over 10,000 square feet of function space, our meetings and events maintain a level of security and intimacy. A new standard of bespoke elegance arrives with the redesign of our Astor Ballroom and meeting rooms. The newly expanded space communicates elegance with a decidedly upscale Texas sensibility.

Director of Catering & Convention Services

The secret is our impeccable staff, and our philosophy is simple. Our staff is empowered with the necessary training and requisite authority to provide a level of service that goes far beyond customary duties - all to create the extraordinary environment that is uniquely St. Regis. We invite you to embark on an enviable career with one of the most respected names in hospitality. A career at St. Regis is an open door to an enriching and rewarding adventure. As part of Starwood Hotels & Resorts, one of the world's largest and most respected hospitality companies, St. Regis Hotels & Resorts promises continued career advancement opportunities for all of our staff members as we continue to grow globally. As a St. Regis staff member, you are part of a high performance team. Working for one of the world's most prestigious names in hospitality, our staff takes great pride in what they do. A genuine sense of camaraderie permeates each property, and a great environment keeps St. Regis in a class by itself. St. Regis offers some of the most competitive pay and benefits programs in the industry. In addition, a number of perks and an excellent environment and rewards program acknowledge individual achievements. When joining St. Regis, you are choosing to be part of a world-class organization, a company whose legendary reputation is grounded in the service ideals of each and every associate. We foster the personal and professional growth of each individual member of our team with sophisticated training and development programs empowering you with the tools you need to succeed. St. Regis provides a variety of options for promotion and advancement, encouraging you to grow to your fullest potential.

The St. Regis Houston is seeking an experienced Director of Catering & Convention Services who is passionate about providing experiences far beyond our guest's expectations. As Director of Catering & Convention Services, you are responsible for training, supervising and working with all catering and convention services staff, in order to solicit and book banquet and catering functions, as well as the planning, merchandising and execution of the functions.

 

Job Requirements:

Essential Functions of the Position Include:
* Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Participate in catering sales presentations, property tours and customer meetings.
*
* Administer all phases of the banquet department, including, but not limited to, sales, planning, marketing, servicing and administrative procedures.
*
* Prepare, implement and compile data for strategic sales plan, monthly BaC PAC Report, annual goals, forecasts and other reports as directed and/or required.
*
* Develop banquet menus pricing and revenue minimums using current competitive data.
*
* Direct, manage, train and counsel catering sales and convention services/banquet staff. Oversee divisional matters as they relate to federal, state and local employment and civil rights laws.
*
* Participate in daily business review meeting, sales meetings and management meetings.

Tour, inspect and monitor banquet rooms and presentations.
Requirements:
* Minimum of 5 years of hospitality work experience as Catering Sales/Convention Services Manager or Director
* Luxury experience preferred
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Requires good communication skills, both verbal and written.
* Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
* Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
* Ability to assess/evaluate employee's performance fairly.
* Ability to supervise, train and motivate multiple levels of managers and employees.
* Knowledge of hotel and competitive market.
* Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi.
* Excellent interpersonal and sales-related skills.
* Exceptional organizational and supervisory skills.
* Exceptional food and beverage knowledge and pricing.

 

Please contact Stephanie Herrejon, Director of Human Resources at stephanie.herrejon@stregis.com to apply for the position.

 

 

 

2011-05-17:

The Sales Manager is a key position at Cosmo Cool Concepts, responsible for maintaining existing client accounts as well as actively seeking new business.

In this role you will foster relationships with hotels, meeting planners and corporate contacts to exceed goals. 

You must be motivated and passionate about the hospitality industry.  A great attitude and ability to work within a team are of the highest importance.  You may be called upon to work nights and weekends to accomodate client needs.  

Please contact Andy Lytwyn if you are interested in this position. ALytwyn@cosmocoolconcepts.com

 

2011-05-06:
Convention Services Manager

Job Number:

60125192

Description

Manage, coordinate and execute group assignments turned over by the Sales Department.  Monitor all contractual agreements pertaining to meeting space, food and beverage and special concession.  Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and upselling.  Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship.
Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
Review sales contracts as well as other important information, i.e., room block, cut?off date, special concessions and attrition clauses and validate with client via turnover letter.
Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
Produce and distribute convention resume two weeks prior to first day of main group arrival and communicate any changes and updated information to hotel departments.
 

Qualifications

 
·        Must be able to speak, read, write and understand the primary language(s) used in the workplace.
 
·        Must be able to read and write to facilitate the communication process.  
 
·        Requires good communication skills, both verbal and written.
 
·        Most tasks are performed independently or in a team environment with the employee acting as a team leader.  There is minimal direct supervision.
 
·        Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
 
·        Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
 
·        Ability to assess/evaluate employees performance fairly.
 
·        Ability to supervise, train and motivate multiple levels of managers and employees.
 
·        Knowledge of hotel and competitive market.
 
·        Must possess basic computational ability.  
 
·        Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi.
 
Adam Rineer
Director of Catering & Convention Services
Westin Galleria & Westin Oaks
2010-10-16:

Job Summary - Responsible for sales and marketing related to full service catering operation for private country club.

 Brief Summary of Responsibilities

  • Book, Plan, coordinate and attend functions pertaining to Weddings, Golf Tournaments, Member Functions, etc..
  • Develop contracts for and oversee all administrative and operational aspects of preparing and serving events. Working with banquet and other departments to ensure that the guest's expectations are exceeded and service standards are upheld
  • Work with the Chef and F&B Director to determine selling prices, menus and other details for catered events
  • Work with guests to finalize all details of their event....menus, room set-ups, rental requirements and all other aspects of special events
  • Inspect finished arrangements compared to actual function sheet to ensure proper set-up, may be present to oversee the actual greeting and serving of guest
  • Work a flexible schedule to include weekends, evenings and holidays in order to accommodate meeting times with clients and to oversee large functions
  • Responsible for all print material, posters, menus, PDF's and web site design
  • Working with Team to develop and implement a yearly working marketing plan.
  • Work with team to develop a catering budget, reviews weekly / monthly financials and takes corrective actions as necessary to assure budget is met.
2010-07-28:

Job Description
Position: Catering Sales
Reports to: General Manager
Primary Responsibilities:
* To meet and exceed monthly booking goals and sales budget for both catering and tournaments
* Proactive selling skills, involvement in community to obtain relations and referrals
* Ability to build rapport and establish relationship with clients
* Ability to "paint the picture" and sell events along with full execution of events * Execute networking strategy to include outbound solicitation, bridal and trade show participation, community involvement in organizations and associations necessary to drive lead generation * Develop new markets and sales strategies * Manage the business to capture the highest possible profit margin * Knowledge of business strategies of when and where to book appropriate business * Detailed, be able to process Banquet Event Orders, event planning, and follow through * Manage the "yield" by utilizing "minimum expenditure" * Knowledge of menu planning, general knowledge of food/wine pairing, knowledge of event execution and ability to up sell to events * To achieve highest possible member and guest satisfaction * Work closely with all departments involved with the execution of catering events/tournaments * Retain repeat business * Work with Food and Beverage Director to assist in all member events * Assist with the annual Member calendar planning and promotions * Proposal and contract preparation to events * Knowledge of contractual clauses * Minimum catering office hours are Tuesday through Saturday Minimum 3-5 years selling experience/event execution/member events Computer knowledge needed, excel, database management, IBS preferred, Caterease preferred Work with marketing department to develop direct mail and newspaper advertisement in accordance with annual marketing plan * Maintain tracking systems for effective follow up and execution * Banquet Event Orders with detailed information for all events. Secure customer signature and distribute BEO's to department heads 10 days in advance of an event * Attend weekly menu meetings to review upcoming BEO's * Confirmation Agreement with correct event information and secure guest signature with deposit * Development of menu/proposal presentation to clients and members of the club * Maintain Catering Files * Update Competitive Marketing Analysis (Twice a year) * Event Cost Worksheet should be completed for all events deviating from published pricing (Must have F & B Directors approval) * Develop cost analysis for each member event * Use Caterease system to manage department and BEO's * Collect and process appropriate payments/Final payment * Setup up event in IBS * Prepare all month end reports to include actual sales and booking pace reports Event Responsibilities: * Preview all room set ups 2 hours prior to ensure all execution of communicated details * Introduce guest to Banquet Captain or F&B Director * Observe service, food quality and presentation as needed The Catering Sales Manager represents the management of Sequoia Golf. A positive image projected by this key staff member is essential. A neat and professional appearance must be maintained at all times, along with a respectful, open minded demeanor to reflect the philosophy of Sequoia Golf to Members and outside contacts. The job and responsibilities as presented may change from time to time as determined by the management of Sequoia Golf. Review and modification of this position will be at the discretion of the Director of Sales and General Manager. Please send resumes to: Lauren Colletti lcolletti@thewoodlandscc.com

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